Operational Risk Management

The importance of operational risk management can hardly be overstated. Cases of mismanaging operational risk and the dire consequences from doing so have become all too famous through the financial press. This course provides participants with a solid understanding of operational risk and how to manage it.

Course Content

  • Definition of operational risk
  • Analysing the Causes of Operational Risk:
    Internal processes
    External events
  • Operational Risk Management Cycle
  • Quantitative and qualitative approaches to managing operational risk
  • Evaluating and managing IT risk
  • Managing people risk
  • Risk & control self-assessment (RCSA)
  • Key risk indicators
  • Business Continuity Management
  • Future Trends in Operational Risk Management

Target Audience

Risk managers and other financial service professionals with at least 1 year experience in financial services who want to understand operational risk

Contact us How can I help you?