Help Desk Informatique Financier
Brussels
Open-ended
Selection & Interim
Our client, a private bank based in Brussels, is looking for a Financial IT Help Desk to provide customer support for Internet applications and the back office. This position offers a dynamic opportunity to work in a team, with possible travel to branches. The ideal candidate will be a bilingual French - Dutch expert with a degree in IT and help desk experience. If you're organized, quick on your feet and have an excellent sense of customer service, this is the job for you! In addition to a permanent contract, our client offers a number of attractive benefits.
Description
- As part of the Brussels-based IT department, you will be in charge of customer support for Internet applications and internal support for back-office applications.
- Your role also includes daily monitoring and control of production on IBM eSeries and Microsoft Windows (printing, backup, incidents, etc.) and network.
- You will work in a team and may be required to travel to our branches.
Your profile
- You are fluent in French and Dutch.
- With a degree in IT, you have at least one year's experience in a call center/help desk role.
- You work quickly and accurately, and are rigorous, organized and able to summarize. You have excellent interpersonal skills.
