Operations Officer - Client Service Center
Brussels
Temporary term
Outsourcing
Join our dynamic team as an Operations Officer in our Client Service Center! In this pivotal role, you’ll act as a KYC Coordinator, managing the KYC recertification process for international corporate clients. Utilize your expertise to ensure compliance, accuracy, and efficiency while collaborating with Relationship Managers and the Compliance department. If you have a strong background in KYC with corporate clients and are fluent in Dutch, French, and English, this is your chance to thrive in a fast-paced environment. Enjoy an attractive salary package and excellent benefits, including flexible working options. Apply now to elevate your career!
Description
- You act as a KYC Coordinator within the Fire Squad Team, providing support across all regions in line with business requirements.
- You manage the KYC recertification process for international corporate clients with a turnover exceeding EUR 7.5 million.
- You oversee a portfolio of KYC files that require updating and ensure their timely completion.
- You analyze the necessary information and documentation to be collected from clients.
- You reach out to clients and follow up to guarantee that the requested information is submitted within designated deadlines.
- You ensure the accuracy and completeness of files while accurately entering information into the internal systems.
- You apply the full KYC process while considering cross-border elements, adhering to legal and international standards and procedures.
- You work collaboratively with Relationship Managers and the Compliance department to resolve any issues and identify effective solutions.
- You provide updates on progress and highlight any potential challenges to the Team Manager.
Your profile
- Holds a Bachelor’s or Master’s degree in a relevant field such as economics, law, or business management.
- Possesses at least 2 years of experience in KYC (Know Your Customer) processes and tasks involving corporate clients.
- Has a background in the banking sector's KYC domain, specifically with a focus on Legal Entities.
- Demonstrates a strong interest in financial services and banking products, which is preferred.
- Has previous experience in a commercial environment, which is also preferred.
- Is proficient in Dutch, French, and English at a fluent level, which is essential for the role.
Offer
- Monthly salary indication: € 2501 - € 3000
- A monthly salary range of € 2500 - € 3000, reflecting competitive compensation standards.
- As a consultant, you will receive a permanent contract enhanced with a comprehensive benefits package.
- An attractive gross salary that recognizes your expertise and contributions.
- A fixed allowance to cover expenses incurred during work.
- Meal vouchers to support your daily sustenance needs.
- Access to health insurance and group coverage for added security.
- A company vehicle or a mobility allowance after one year of service, promoting ease of transportation.
- An additional 12 days of leave on top of the mandatory 20 days, ensuring work-life balance.
- Opportunities for partial remote work, offering flexibility in your professional schedule.
