Bank Officer
Waals-Brabant
Open-ended
Selection & Interim
Will you be our new Bank Teller? In this versatile role, you’ll be the point of contact for our customers at the counter, where you’ll welcome them professionally and assist them with their daily banking transactions. You’ll manage customer information and play a key role in overseeing administrative processes. With your customer-focused approach and organizational skills, you’ll build a relationship of trust with our customers. Join our close-knit team and benefit from a thorough onboarding program and opportunities for personal growth. Are you up for the challenge? Apply now!
Description
- You will be responsible for the day-to-day management of the teller counter and will welcome customers in a professional manner;
- You will perform daily banking transactions at the teller counter, including:
- Updating customer information;
- Conducting AML checks;
- Opening new accounts;
- Processing powers of attorney;
- Processing applications for bank cards and digipasses;
- Setting up standing orders;
- Setting up direct debits;
- And more.
- You are responsible for managing and monitoring ATMs and other equipment within the branch;
- You handle the administrative processing and follow-up of estate files;
- You manage the branch’s general email inbox and ensure prompt and accurate follow-up on requests.
Your profile
- Preferably has a bachelor’s degree or can demonstrate relevant experience in the financial sector or in an administrative role involving customer contact;
- Is proficient in using IT tools and has a good understanding of administrative workflows;
- Possesses organizational skills, works meticulously, and is reliable, with a strong focus on accuracy;
- Is friendly, a good listener, and customer-oriented, and able to build a relationship of trust with customers;
- Has a sense of responsibility, respects confidentiality, and can calmly set priorities;
- Is fluent in French.
Offer
- Monthly salary indication: € 2501 - € 3500
- A comprehensive onboarding and training program to ensure you fully master all tools, processes, and daily banking activities;
- A dedicated and close-knit team where everyone plays an important role and collaboration is a top priority;
- A versatile and responsible role within a strong local bank that is actively committed to the region;
- A professional and pleasant work environment that fosters personal growth.
