Client Advisor
Vlaams-Brabant
Open-ended
Selection & Interim
Are you the driven professional we’re looking for? As a Client Advisor, you’ll be the first point of contact for individual clients, providing tailored advice on banking, insurance, and investments. Build long-term relationships, identify business opportunities, and ensure an excellent customer experience. With your customer-focused attitude and strong communication skills, you’ll help clients find the right solutions. Enjoy a challenging role in a supportive environment, with plenty of opportunities for personal development and an attractive salary. Ready to take your career to new heights? Apply now!
Description
- You are the primary point of contact for individual customers and provide tailored advice;
- You build long-term relationships with customers and ensure an excellent experience;
- You support customers with their banking, insurance, credit, and investment needs;
- You identify business opportunities and present appropriate solutions;
- You actively contribute to achieving business objectives;
- You follow up on leads generated by campaigns, marketing initiatives, and customer interactions;
- You help customers use digital banking services such as mobile apps and online platforms;
- You process customer files accurately and in compliance with applicable laws and regulations (KYC, AML, GDPR);
- You carefully record customer interactions in the internal systems;
- You work closely with colleagues and refer customers to specialists when necessary.
Your profile
- Holds a bachelor’s degree or has comparable experience in a financial or commercial setting;
- Preferably has some experience in the banking sector, insurance, or financial services;
- Shows an interest in financial products such as loans, insurance, and investments;
- Is customer-focused, possesses strong communication skills, and has a commercial mindset;
- Effectively analyzes customer needs and can translate them into appropriate solutions;
- Works meticulously, is results-oriented, and takes responsibility for their own tasks;
- Has an affinity for digital tools and new technologies;
- Speaks Dutch fluently and has a good command of French; knowledge of English is a plus;
- Is proficient in using MS Office applications, and experience with CRM systems is an added advantage.
Offer
- Monthly salary indication: € 2501 - € 3000
- A versatile and challenging role within a leading financial organization;
- A comprehensive training program and personal support to further develop your skills;
- The opportunity to expand your knowledge in the areas of banking services, insurance, loans, and investing;
- A dynamic and supportive work environment where collaboration is a top priority;
- The opportunity to take initiative, develop yourself, and advance within the organization;
- A competitive salary paired with additional benefits;
- A good work-life balance with a focus on your well-being.
