Administrative assistant
Luxembourg (City)
Fixed term
Selection & Interim
Join a dynamic company as an Administrative Assistant! In this key role, you’ll be responsible for receiving and processing mail, updating client documentation, and handling standard customer complaints. Your organizational skills and attention to detail will be essential for identifying issues and contributing to the continuous improvement of our processes. If you have relevant experience, strong interpersonal skills, and fluency in French and English, apply now to make a difference at a rapidly growing insurance company with a one-year fixed-term contract!
Description
- Receive and process all correspondence from partners
- Index and update client documentation in internal systems, ensuring data quality and traceability
- Handle the tracking and resolution of standard complaints, ensuring prompt, accurate, and customer-focused responses
- Identify potential issues and actively contribute to the continuous improvement of internal processes by suggesting ways to optimize them
Your profile
- Similar experience in an administrative role
- Fluent in French and proficient in English
- Meticulous, organized, and detail-oriented
- Strong interpersonal skills and a commitment to customer service
- Ability to manage a variety of tasks in a structured environment
- Analytical mindset and a proactive approach to problem-solving.
Offer
- Monthly salary indication: € 3501 - € 4000
Hi, I'm Julie Mahaux,
Senior Relationship Manager,
Is this job a good fit?