Customer Account Relations & Support Assistant
Brussels
Temporary term
Selection & Interim
Join a dynamic team as a Customer Relations & Support Assistant! In this key role, you will be responsible for managing current accounts, analyzing legal documents, and ensuring compliance with KYC and AML processes. With a serious and rigorous approach, you will provide high-quality customer support while collaborating with various departments. If you have a degree in law or business administration, are fluent in English and Italian, and have an analytical mind, this opportunity is for you. Apply now for a competitive salary and additional benefits!
Description
- You manage the opening and closing of checking accounts based on client requests;
- You review the legal documents required to establish a business (articles of incorporation, powers of attorney, etc.);
- You are responsible for managing KYC (Know Your Customer) and AML (Anti-Money Laundering) processes when opening checking accounts;
- You update client files, including documentation, corporate information, as well as articles of association and authorized signatures;
- You review client profiles in the HBS system, verifying that system access rights align with the authorities granted;
- You prepare and submit regulatory reports to the relevant authorities (BNB, FSMA, SOA, etc.);
- You manage official communications to clients;
- You provide high-quality customer support;
- You coordinate your activities with the institution’s various internal departments (ICT, Compliance, AMCO, etc.);
- You ensure that the company’s website is kept up to date.
Your profile
- Has a solid understanding of legal principles, particularly in the field of corporate law;
- Holds at least a bachelor’s degree in law or business administration;
- Is fluent in English and Italian, and has a satisfactory command of French;
- Demonstrates reliability, maturity, and thoroughness in their professional approach, with a sharp analytical mind;
- Is known for their attention to detail, organizational skills, and ability to work independently;
- Demonstrates effective communication skills when interacting with various stakeholders.
Offer
- Monthly salary indication: € 3001 - € 3500
- A temporary assignment, ensuring a quick and smooth integration into the team;
- A competitive salary, commensurate with your skills and in line with industry standards;
- The opportunity to receive additional benefits depending on the nature of the temporary assignment.
