Key Client Partner in Benefits
Antwerp
Open-ended
Selection & Interim
Are you the link between the client and our services? As a Key Client Partner in Benefits, you’ll be the primary point of contact for our clients and build strong relationships based on trust through fast and accurate service. You manage the entire administrative process, investigate discrepancies, and provide solutions. With your enthusiasm for employee benefits and meticulous approach, you make a difference. Join a motivated team in a challenging freelance role where you can grow while maintaining a healthy work-life balance. Are you up for the challenge? Apply now and help build a successful process!
Description
- You are the primary point of contact for your clients and build strong, trusting relationships by providing fast and accurate service;
- You manage the entire administrative process from start to finish: you verify that the client provides all necessary information in a timely and accurate manner, carefully enter all actions into the system, and ensure that everything is correctly recorded with the service providers;
- You investigate discrepancies or incorrect data and consult with the appropriate colleagues to ensure the right solution is found;
- You answer questions from the client and their employees regarding administrative processing. For technical questions about insurance, you refer them to an expert;
- You have final responsibility for your processes and ensure that everyone receives clear and accurate information.
Your profile
- Has a strong interest in employee benefits, such as pension plans, life insurance, bonus structures, disability coverage, and medical expenses;
- Is customer-focused, eager to help others, and works with great precision;
- Excels at administrative tasks and works in a structured manner, with an eye for detail;
- Thinks proactively and actively seeks solutions;
- Is capable of working independently but also enjoys collaborating with colleagues;
- Holds a bachelor’s degree or has relevant experience in an administrative role within HR or the service industry;
- Has a good command of the Dutch language, both spoken and written; knowledge of French and English is a plus.
Offer
- Monthly salary indication: unknown
- Freelance project;
- A challenging role at Belgium’s most forward-thinking insurance broker;
- A motivated team that supports you and highlights your strengths;
- A dynamic work environment where you’ll have the opportunity to work independently, take the initiative, and grow;
- Comprehensive training and numerous opportunities for further personal and professional development;
- An excellent work-life balance with flexible hours and the option to work remotely up to 50% of the time;
- A competitive salary with additional benefits, including a social safety net.
