Claims Adjuster for Fire, Accidents, and Other Risks

Description

• You are responsible for managing the claims files assigned to you within the commercial and personal insurance sector in a professional and efficient manner.
• You ensure effective collaboration with your colleagues, such as the account manager and the insurance advisor, and foster a positive team atmosphere.
• You provide regular and specific feedback to your colleagues and the account manager to improve collaboration.
• You provide customers with appropriate and sound advice and make clear agreements with them.
• At your manager’s request, you represent the organization in important expert assessments and support the customer where necessary.
• You build valuable networks with insurers, experts, and repair companies.
• You bring innovative ideas to your manager to further develop the organization and make processes more efficient.
• You ensure that relevant colleagues are informed of important information by copying them on communications.
• You are constantly looking for opportunities to improve value and quality for the customer, resulting in higher customer satisfaction and loyalty.
• You strive for efficiency in the administrative processing of cases and identify areas where improvements can be made.
• You handle daily communication with customers, insurers, and banks accurately and efficiently.
• You take a proactive approach to following up on cases.
• You review correspondence with insurers and ensure proper follow-up.
• You identify issues within cases and anticipate them by taking timely action.
• You monitor the quality of cases to ensure a high standard.
• You handle daily correspondence, emails (including assignment to the claims file in our system), phone calls, and so on.
• You manage your calendar carefully to avoid conflicts and ensure the smooth processing of AS2 messages.
• You strictly follow MiFID guidelines.
• You ensure the efficient financial processing of claims files.
• You process data accurately and keep our Brio+ management system up to date.

Your profile

The ideal candidate:

• Has completed a university degree or bachelor’s program, or can demonstrate equivalent experience and a commitment to learning in the insurance sector.
• Possesses in-depth knowledge and experience across all areas of insurance for both businesses and individuals.
• Is fluent in Dutch and French, with a basic knowledge of English.
• Holds the necessary insurance certifications required under MiFID legislation.
• Holds our client’s values and culture in high regard, both internally and externally.
• Is an expert in their field and ensures their knowledge remains up to date.
• Is dynamic, enthusiastic, driven, has a positive attitude, and is flexible.
• Demonstrates creativity in finding solutions.
• Works in an organized and structured manner.
• Makes optimal use of available resources.
• Knows the objectives and deadlines and contributes to achieving results.
• Is administratively accurate and has an eye for detail.
• Communicates excellently and enjoys working as part of a team.
• Possesses strong organizational skills.
• Is able to handle stress.
• Acts as a reliable partner for our clients.
• Is proficient in both verbal and written communication.

Offer

• Monthly salary indication: € 3001 - € 4500

Join a company where you can thrive and advance your career: You’ll receive hands-on training from experienced colleagues and have access to technical development courses.

Our client is a well-established real estate agency conveniently located near Brussels Central Station, easily accessible by public transportation.

Their team consists of about 50 employees and fosters a positive atmosphere, both professionally and socially. We value a good work-life balance and offer a flexible work environment. You’ll be part of a modern workplace equipped with the latest tools and technologies.

In addition, they offer an attractive compensation package with a wide range of benefits: meal vouchers, group and hospitalization insurance, year-end bonus, vacation pay, and more.






Join a company where you can thrive and develop your career. You’ll receive hands-on training from experienced colleagues and have access to technical education through the AG Insurance School. We’re a stable employer conveniently located across from Brussels Central Station, easily accessible by public transportation. Our team fosters a positive atmosphere, both professionally and socially. We value a good work-life balance and offer a flexible work environment. You’ll enjoy a modern workplace equipped with the latest tools and technologies

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