Claims Liability

Reference: 10035968 Brussels Open-ended Selection & Interim

Description

• You manage corporate liability claims, overseeing the entire process and guiding the progression of cases;
• You are responsible for the comprehensive management of complex cases, including case initiation, claim analysis, verification of contract terms, and communication with all stakeholders, while ensuring optimal case follow-up;
• You will lead out-of-court negotiations to secure adequate compensation for injured parties, while ensuring the organization meets its obligations at the lowest possible cost. You will prioritize amicable solutions over legal proceedings to facilitate swift and favorable settlements;
• You coordinate the actions of various internal and external departments related to clients or injured parties (underwriting, accounting, prevention, etc.), or related to the type of case (multidisciplinary committees, medical institutions, etc.), to ensure collaborative and effective follow-up;
• You practice active listening, thereby establishing a relationship of trust with the client and the injured parties;
• You stay informed of developments in your area of expertise and provide support to external advisors on specific issues, thereby ensuring accurate expertise and quality service;
• You participate in meetings with internal stakeholders (experts, inspectors, etc.) and external stakeholders (medical advisors, lawyers, victims, brokers, etc.) to exchange information and perspectives on cases;
• You contribute to projects aimed at improving and optimizing management tools to ensure top-tier service.

Your profile

• Holds a Master’s degree in Law;
• Has at least 5 years of relevant experience in a similar role;
• Is fluent in French and has a good command of Dutch; proficiency in English and German is a plus;
• Has in-depth knowledge of insurance related to civil liability;
• Is fluent in both spoken and written communication, with a strong ability to synthesize information;
• Is highly client-focused, capable of quickly identifying the expectations of those they interact with;
• Seeks variety in professional assignments;
• Possesses a strong analytical mind;
• Stands out for their organizational skills and flexibility;
• Demonstrates strong negotiation and persuasion skills;
• Is a problem-solver who shows tenacity in the face of challenges, viewing obstacles as learning opportunities;
• Takes a proactive approach and demonstrates the ability to make decisions quickly.

Offer

• Monthly salary indication: unknown
• Competitive compensation, potentially including a discretionary bonus based on your individual performance and a team bonus, meal vouchers, eco-vouchers, full coverage of public transportation costs, and a flexible benefits plan;
• All the benefits of working for an insurance company, including retirement coverage and health insurance covering both inpatient and outpatient care (with preferential rates for your family members), as well as discounts of up to 30% on other insurance products;
• Flexible 35-hour workweek and 36 days of annual leave to help you recharge;
• Partial remote work;
• On-site sports activities, employee wellness initiatives, and training programs to support your physical and mental well-being.

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