Fleet & Operations Coördinator
Brussels
Open-ended
Selection & Interim
Are you a professional and solution-oriented employee with experience in fleet management or mobility solutions? As a Fleet & Operations Coordinator, you’ll have the opportunity to take on a multifaceted role with significant responsibilities.
You’ll serve as the point of contact for customers and suppliers, manage damage and maintenance reports, and coordinate the management of our fleet. In a flexible work environment where your initiative is valued, you’ll have the freedom to optimize your processes. Apply now and make an impact in the mobility sector with attractive employment benefits!
You’ll serve as the point of contact for customers and suppliers, manage damage and maintenance reports, and coordinate the management of our fleet. In a flexible work environment where your initiative is valued, you’ll have the freedom to optimize your processes. Apply now and make an impact in the mobility sector with attractive employment benefits!
Description
- You process and accept damage and maintenance reports;
- You automate and manage approval rules to streamline the process;
- You monitor fleet data and ensure it remains up to date;
- You review damage estimates and maintenance requests and provide recommendations;
- You assist customers with damage and repair issues;
- You manage partnerships with affiliated suppliers and maintain contact;
- You serve as the point of contact for operational issues and resolve them;
- You monitor costs and maintain an overview of expenses;
- You organize assistance for customers in the event of breakdowns;
- You coordinate the delivery, pickup, and return of replacement vehicles;
- You follow up on cases and ensure timely resolution;
- You are the point of contact for customers regarding questions or issues related to replacement vehicles;
- You analyze the commission earned and the actual costs;
- You maintain contact with service partners such as tire suppliers, roadside assistance services, garages, and importers;
- You carefully monitor long repair times or warranty claims;
- You intervene where necessary to ensure quality;
- You handle communication between the insurer and drivers;
- You verify payments between the insurer, the claims adjuster, and the repairer;
- You oversee the handling of Total Loss claims;
- You handle the return of leased vehicles and prepare them for sale;
- You establish an efficient remarketing process with a critical eye.
Your profile
- Has proven experience in fleet management, the automotive industry, leasing, or mobility solutions (this is a requirement); knowledge of MRT and/or Carwise is a plus;
- Possesses excellent administrative and organizational skills;
- Is solution-oriented and able to work independently;
- Is a strong communicator and can easily navigate interactions with various stakeholders;
- Remains calm under pressure and is skilled at setting priorities;
- Works accurately with numbers and is proficient in invoice verification.
Offer
- Monthly salary indication: € 3501 - € 4000
- An exciting role with significant responsibilities;
- The opportunity to collaborate with various partners in the mobility sector;
- Opportunities to improve and automate your work processes;
- A flexible work environment where your initiative is valued;
- A competitive salary in line with Joint Committee 200;
- 20 statutory vacation days;
- 8 additional days of leave provided by the company;
- Group and hospitalization insurance with no employee contribution;
- Meal vouchers and eco-vouchers;
- Annual performance bonus;
- Full-time work, 38-hour workweek;
- Option for hybrid work after the training period.
