Insurance Client Manager Leuven
Vlaams-Brabant
Open-ended
Outsourcing
Will you be the expert who helps our customers with all their insurance questions? As an Insurance Client Manager, you will be the first point of contact for private individuals, self-employed people, and small businesses. With your proactive attitude, you will build lasting relationships and improve customer satisfaction. You will independently manage files and offer personal support to our team of account managers. Come and work in a people-oriented, flexible, and innovative organization where your career opportunities and training are central. Ready to put your expertise to work? Apply now and make a difference!
Description
- You are the first point of contact for your customers regarding various insurance questions and act as an all-round specialist in variable insurance (non-life).
- Your customer base consists of private individuals, self-employed people, and small businesses, who contact you by phone or email.
- You build lasting relationships with your customers by advising them on their insurance policies and supporting them with their specific questions. Your efforts contribute to increased customer satisfaction!;
- You will independently manage insurance files with care and ensure efficient and timely administrative processing.
- You will investigate customer requests and analyze the policy conditions of various insurance companies so that you can offer customers the best rates and coverage.
- You will support the account managers, who have final responsibility for your customers. Together, you will explore commercial opportunities and strive for the best customer experience.
- You will maintain close contact with the administrators at the insurance companies and use your established relationships to find the most suitable solutions for your customers.
Your profile
- Has a bachelor's degree, preferably in finance and insurance, or has gained relevant work experience in this field;
- Has knowledge of BOAR or life insurance, which offers considerable added value;
- Is customer-oriented, communicates smoothly, and thinks proactively to find optimal solutions for customers;
- Works independently and takes initiative to approach questions and challenges efficiently;
- Does not shy away from administrative tasks and works accurately, in a structured manner, and with an eye for detail;
- Has experience with our BRIO management system, which is a strong asset;
- Has a perfect command of the Dutch language, and knowledge of French is a valuable addition.
Offer
- Monthly salary indication: € 1501 - € 3000
- A people-oriented corporate culture: For us, it's all about the individual. We value an open and inclusive working environment where everyone can develop to their full potential. Your authenticity is appreciated and respected;
- A stable and innovative working environment: We are a reliable and progressive organization with a practical approach. Short lines of communication ensure that your ideas are quickly noticed and realized.
- A focus on long-term collaboration: We believe in long-term relationships, both with our employees and with our customers. With us, you will have the opportunity to build and maintain lasting collaborations.
- Training opportunities through our Academy: We invest in your future with various training opportunities. Develop your career and grow within our organization;
- Flexibility and opportunities to work from home: We understand how important a good work-life balance is. That is why we offer flexible working hours and the option to work from home, so that you can optimally combine work and private life;
- An attractive salary and compensation package: We offer competitive pay, including a range of additional benefits and a flexible compensation system. We value and reward your commitment!
