Dossierbeheerder ondernemingen
Antwerp
Open-ended
Selection & Interim
Will you be the new Corporate Account Manager in Mechelen? In this role, you’ll support corporate clients with their insurance needs and build strong relationships. You’ll serve as the primary point of contact and manage client files from start to finish. With your knowledge of business insurance and customer-focused approach, you’ll strive for optimal customer satisfaction. You’ll be part of a dynamic office in Mechelen with enthusiastic colleagues, where you’ll have ample opportunities to grow and develop. In addition to a challenging position, we offer flexible working hours and an attractive compensation package. Are you the proactive, organized professional our client is looking for? Apply now!
Description
- You assist business clients with their insurance needs.
- You manage the case from start to finish and build strong client relationships.
- You are the first point of contact and serve as the client’s designated contact person.
- You independently perform all administrative tasks related to insurance policies.
- You have in-depth knowledge of the terms and conditions and tailor policies to meet client needs.
- You ensure that all administrative tasks are handled accurately and in a timely manner.
- You maintain regular contact with both clients and insurance companies.
- You answer customer questions and provide appropriate advice.
- You actively strive for customer satisfaction and encourage policy renewals.
- You identify important changes, opportunities, or issues with customers and discuss them with your supervisor.
Your profile
The ideal candidate:- Holds a bachelor’s degree, preferably in finance, insurance, or law.
- Has relevant work experience in the insurance industry, preferably in a role at an insurance brokerage.
- Has knowledge of commercial insurance, including general liability, fire insurance, auto insurance, and workers’ compensation, which is considered a major advantage.
- Is customer-focused, demonstrates commitment, and proactively seeks the right solutions for clients.
- Is able to work independently and approaches tasks with care, structure, and a focus on solutions.
- Is proficient in Excel and Word and, preferably, also has experience with our specific management software, BRIO.
- Communicates clearly and effectively in Dutch; some knowledge of English and French is an asset.
Offer
Our client offers you:- Monthly salary indication: € 2501 - € 3500
- A challenging role.
- A vibrant office in Mechelen with a team of enthusiastic colleagues who will welcome you with open arms.
- Thorough training and a wide range of opportunities for further development.
- A focus on a good work-life balance, with flexible working hours and the option to work from home occasionally.
- In addition, you’ll receive an attractive compensation package, including additional benefits and a benefits plan.
