Claims Handler Leuven or Ghent
Join a dynamic team as a Claims Handler, where your skills in analysis and customer service shine! You will play a crucial role in the claims process, ensuring prompt and efficient management from start to finish. If you're proficient in Dutch and have a knack for problem-solving, we want to hear from you! Enjoy a fulfilling career with a competitive salary, benefits including meal vouchers, health insurance, and opportunities for teleworking. Take the next step in your career and make a real impact on our clients' lives today!
Description
- You analyze and process the declaration;
- Your work precise, organized and solution-oriented;
- You detect, analyze and tackle problems;
- You ensure the follow-up and management of the claim in a fast, proactive, correct, customer-friendly and efficient manner;
- You put the customer first and provide a sustainable, reliable service where communication and unburdening the insured play an important role.
Your profile
- Proficient in Dutch with a good command of French and English;
- Holds a Bachelor's degree or equivalent qualification;
- Has up to two years of experience managing claims from inception to resolution;
- Demonstrates strong analytical skills and the ability to think critically;
- Exhibits a customer-focused mindset, ensuring satisfaction and service excellence;
- Capable of making sound decisions in a timely manner;
- Communicates effectively and articulately, both verbally and in writing;
- Works independently, taking initiative and responsibility for tasks;
- Skilled in managing multiple priorities and deadlines efficiently;
- Committed to maintaining high-quality standards in all aspects of work;
- Able to perform well under pressure and remain resilient in stressful situations.
Offer
- Monthly salary indication: € 2501 - € 3000
- As a consultant, we offer you a permanent contract with the following benefits;
- Attractive gross salary;
- Flat-rate expense allowance;
- Meal vouchers;
- Health and group insurance;
- A car or mobility budget after 1 year of activity;
- 12 ADV days on top of the statutory 20 days;
- Partial teleworking.