OPS Administration Employee
Brussels
Fixed term
Selection & Interim
Are you a meticulous and driven professional with a passion for administration? As an Administrative Assistant OPS, you will play a key role in handling requests from the police and CFI, bank investigations, and more. You will work with various departments and ensure careful follow-up. With a focus on quality and customer service, you will make an important contribution to our dynamic team. We offer you opportunities for training and development in a growing banking environment. Seize this opportunity and apply now! Your future in a challenging position awaits you.
Description
- You closely follow up on and process requests from the police and CFI;
- You are responsible for handling bank investigations;
- You manage criminal and administrative seizures;
- You monitor dormant accounts;
- You manage the bank transfer service;
- You take care of the administrative follow-up of customer packages;
- You process duplicate data and make adjustments to the system;
- You deliver copies of documents and certificates to those involved;
- You update the MIS daily based on the activities performed;
- You work closely with other departments and communicate clearly with your manager;
- You participate in test phases for releases, including testing and non-regression;
- You perform backup tasks to replace absent staff.
Your profile
- Has a master's or bachelor's degree in economics, finance, or administration;
- Is fluent in French, Dutch, and English, both verbally and in writing;
- Has extensive knowledge of MS Office, particularly Excel and macros, which is considered an important added value;
- Has insight into the legal framework and procedures surrounding seizures and judicial/police requests, which is a plus;
- Preferably has gained initial experience in a banking environment;
- Experience with the administrative handling of regulated files is an advantage;
- Motivated starters with the ambition to learn are also welcome;
- Is able to work accurately, carefully, and independently;
- Has a customer- and results-oriented attitude with a constant focus on quality;
- Has organizational skills and can set priorities in a demanding environment;
- Is a team player and can communicate well with other departments;
- Is open to change and adaptable in a constantly changing context;
- Has a critical and proactive attitude, focused on continuously improving processes;
- Has strong communication skills and is comfortable communicating by phone with points of sale and third parties.
Offer
- Monthly salary indication: € 3001 - € 3500
- A challenging position in a dynamic, growing banking environment;
- Opportunities for training, development, and career advancement;
- A strong team of experts to support you;
- An attractive compensation package commensurate with your experience.
