Onthaalmedewerker
Antwerp
Open-ended
Selection & Interim
Are you the customer-focused receptionist our client is looking for? In this role, you will welcome customers by appointment, provide support with daily banking matters and refer them to colleagues when needed. Your calm and patient attitude makes all the difference, even in challenging situations. With your accuracy and communication skills you ensure an optimal customer experience. Our client offers an attractive salary, a company car, excellent fringe benefits and no less than 35 vacation days per year. Join our team and make a difference! Apply now!
Description
- You receive customers by appointment, which means there is no open reception;
- You ensure that appointments last a maximum of 30 minutes, helping customers with day-to-day banking matters, such as using the app, making transfers and providing information;
- During these calls, you are alert to opportunities to refer customers to fellow advisors for further support.
- You act as the first point of contact for phone calls and welcome all visitors to the office, which allows you to be very customer-focused;
- You manage the office mailbox and ensure smooth handling of questions and requests;
- You will be responsible for office management, including placing orders and keeping track of who is in the office and when, as well as which clients are expected on that day;
Your profile
- Is extremely customer-oriented and makes every effort to meet customer needs;
- Possesses a calm and patient attitude, even in challenging situations;
- Works with high precision and attention to detail;
- Has a practical attitude and likes to roll up his sleeves;
- Has communication skills and knows how to convey information clearly and effectively;
- Enjoys working as part of a team and is a true team player;
- Has obtained the PCP certificates or is open to obtaining them within the year;
- Has accumulated relevant work experience in the financial sector;
Offer
- Monthly salary indication: € 3001 - € 4500
- An attractive salary;
- The option to qualify for a company car;
- Attractive fringe benefits, includinghospitalization insurance, group insurance and an iPhone subscription;
- A generous vacation of 35 days per year;
- Working hours of 8:30 a.m. to 4:30 p.m., with one hour break, including working until 7 p.m. once a week;
