Junior Claims Handler
Brussels
Open-ended
Selection & Interim
Join a dynamic company as a Claims Manager! In this role, you will be responsible for the complete management of claims files, ensuring compliant compensation and exceptional customer service. If you have a relevant degree and 1-3 years of experience in the insurance field, with excellent communication skills, this opportunity is for you.
You will enjoy numerous benefits, such as a mobility budget, meal vouchers, and insurance coverage. Don't wait any longer, your next challenge awaits! Apply now!
You will enjoy numerous benefits, such as a mobility budget, meal vouchers, and insurance coverage. Don't wait any longer, your next challenge awaits! Apply now!
Description
- Ensure comprehensive handling of claims files;
- Guarantee compensation in accordance with contractual provisions and applicable regulations;
- Maintain a high level of customer satisfaction by managing files professionally and accurately, thanks to in-depth knowledge of insurance products;
- Open and carefully review files;
- Verify coverage and contract terms and conditions;
- Estimate and assess damages, whether material or physical;
- Collaborate with experts, clients, lawyers, and partners;
- Follow up regularly and in detail with the client to keep them informed of developments in the case;
- Update and monitor files in management systems;
- Participate in departmental meetings to report on activities;
- Calculate compensation amounts due;
- Propose solutions and monitor settlements with policyholders;
- Manage disputes and appeals if necessary;
- Apply internal rules and procedures;
- Comply with applicable regulations.
Your profile
- Has a degree at least equivalent to a two-year college degree in insurance, law, management, or business;
- Has between 1 and 3 years of professional experience in claims management or in the insurance sector;
- Is fluent in French, English, and Dutch, and is proficient in office software (Office);
- Has a good understanding of insurance contracts and coverage;
- Is proficient in specific claims management software;
- Has strong skills in damage analysis and assessment;
- Demonstrates excellent communication skills and a keen sense of customer service;
- Has negotiation and mediation skills;
- Is organized and works with precision;
- Is a good team player and values collaboration;
- Adopts a solution-oriented approach;
- Is able to work independently and be proactive;
- Is flexible and adapts easily to change;
- Demonstrates empathy and diplomacy in interactions;
- Has a strong sense of responsibility and acts ethically;
- Is able to manage stress and handle complex cases effectively.
Offer
- Monthly salary indication: € 2001 - € 2500
- A mobility budget to facilitate your daily commute;
- Meal vouchers to enjoy balanced meals during your working hours;
- Group insurance coverage and hospitalization insurance for your safety and peace of mind;
- The possibility of receiving a bonus based on your performance and the company's results.
