Customer Advisor
Join our team as a Customer Advisor and put your passion for service at the heart of your career! You'll be responsible for answering customers' questions about our financial products, identifying business opportunities and optimizing our processes with your innovative ideas.
If you're a good communicator, love a challenge and want to grow in a dynamic environment, this is the opportunity for you! Enjoy a competitive salary, comprehensive training and a collaborative corporate culture. Apply now!
If you're a good communicator, love a challenge and want to grow in a dynamic environment, this is the opportunity for you! Enjoy a competitive salary, comprehensive training and a collaborative corporate culture. Apply now!
Description
- Answer customer queries on a variety of financial products and services;
- Proactively identify business opportunities, finalize remote sales or arrange appointments for the branch network;
- Suggest solutions to improve Service Center efficiency;
- Contribute to initiatives aimed at optimizing existing processes by proposing innovative ideas.
Your profile
- Bachelor's or Master's degree;
- Bilingualism in Dutch and French is an advantage;
- Has a strong orientation towards customer satisfaction and a well-developed service spirit;
- Is capable of advising and assisting customers with genuine commercial flair;
- Demonstrate exceptional oral fluency and interpersonal skills;
- Demonstrates strong stress management skills;
- Demonstrates motivation and team spirit;
- Is available to work flexible hours, including Saturday mornings.
Offer
- Monthly salary indication: € 2501 - € 3500
- Competitive salary with attractive fringe benefits;
- Banking institution on a human scale, dynamic and creative;
- Comprehensive training program to develop your skills and launch your career;
- Customer-focused culture, with proximity, listening and collaboration;
- Strong team spirit, respect for values and tailored solutions;
- Optimistic and proactive approach.