Marine and Liability Claims Specialist

Join a dynamic team as a Marine and Liability Claims Specialist! In this pivotal role, you’ll review and resolve cases, collaborate closely with external suppliers, and engage with customers to uphold satisfaction. With a focus on teamwork and solution-oriented approaches, your expertise in claims and understanding of local regulations will drive successful outcomes. Enjoy a competitive salary, flexible work arrangements, and health benefits, all while developing your career in a collaborative environment. If you’re proficient in German, English, and Dutch, and have a passion for the insurance sector, we want to hear from you!

Description

  • You review assigned cases, aiming for resolution within your specific authority level, adhering to the established standards, protocols, and guidelines provided;
  • You appoint, guide, and oversee external suppliers (including surveyors, adjusters, and legal professionals) as needed, ensuring optimal outcomes are achieved;
  • You handle interactions with customers and third parties efficiently, courteously, and in a timely manner, striving to uphold high levels of customer satisfaction;
  • You collaborate with the underwriting team to furnish underwriters with pertinent information necessary for their evaluations;
  • You report patterns, significant losses, and other critical information to the Team Lead and Head of Claims for further assessment;

Your profile

  • Demonstrates a strong ability to collaborate within a team environment;
  • Exhibits a constructive attitude and focuses on finding effective solutions;
  • Ideally possesses up to five years of experience in the Claims sector;
  • Is proficient in German, English, and Dutch, with strong skills in speaking, reading, and writing;
  • Has a solid understanding of the local laws and regulations that pertain to the industry;
  • Holds a degree in law and/or relevant qualifications in insurance, which is preferred;

Offer

  • Monthly salary indication: € 3001 - € 5000
  • Competitive salary;
  • flexible work arrangements;
  • health and wellness benefits;
  • opportunities for professional development;
  • collaborative and inclusive work environment;
  • exposure to complex and international claims work;

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Hi, I'm Alison Swolfs, Team Leader - team Antwerp,
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