Claims Handler
Antwerp
Open-ended
Selection & Interim
Will you be our new Claims Administrator in Turnhout? In this role, you will be pivotal in the administrative handling of claims files for both individuals and businesses. You provide expert support, advice and information during the claims process and ensure an optimal customer experience. Are you empathetic, solution-oriented and do you have experience in claims management? Then we would like to meet you! Enjoy a competitive salary, flexible working hours and the possibility to work partly from home. Apply now and help build a customer-oriented organization where your efforts are appreciated!
Description
- You will be responsible for the smooth and accurate administrative processing of claims files for both individuals and businesses
- You offer support to customers during the entire claim process and ensure clear and correct information
- You give expert advice and answer customer questions with enthusiasm and empathy
- You take care of the follow-up and aftercare after submitting damage claims, so that customers feel well supported
- You contribute to an optimal customer experience through your customer-oriented attitude and professional communication.
Your profile
- You hold a bachelor's degree in finance and insurance or have a legal background
- You have several years of experience in claims management in various insurance fields
- You have a healthy dose of problem solving ability and can empathize with the customer's issues
- You work quickly and efficiently
- You communicate fluently and empathically
- You speak excellent Dutch and preferably also have a good knowledge of French.
Offer
Our client offers you:- Monthly salary indication: € 2501 - € 4000
- The opportunity to get started in an inspiring and contemporary work environment in your own region
- A competitive salary complemented by several additional benefits
- A group and hospitalization insurance that helps you take care of your healthcare needs
- An attractive cafeteria plan, allowing you to choose between options such as bicycle leasing, purchase of IT equipment and pension contributions
- Meal vouchers to support your daily expenses
- The opportunity to telecommute flexibly, enhancing your work-life balance
- Flexible working hours with sliding times, allowing you to schedule your workday your way.
