Credit Collection
Brussels
Open-ended
Selection & Interim
Join our team as a Debt Collection Specialist and help people regain their financial peace of mind. In this challenging role, you'll interact with debtors to establish payment solutions tailored to their needs. You'll benefit from comprehensive training and a collaborative working environment where empathy and communication are key. Treat yourself to an open-ended contract, attractive remuneration and numerous fringe benefits.
If you have negotiating experience and want to make a difference, apply now and take part in a rewarding professional adventure.
If you have negotiating experience and want to make a difference, apply now and take part in a rewarding professional adventure.
Description
- You are responsible for managing outstanding receivables. You talk to debtors by telephone and negotiate payment terms adapted to their personal and financial situation;
- You will take charge of new files and establish all necessary guarantees. You are also responsible for following up agreements, whether through legal or amicable procedures, using various means of communication such as telephone, letters or emails, with the help of specialized tools;
- You foster constructive exchanges with various stakeholders, whether internal or external, including colleagues from other departments, partners or service providers;
- Your goal is to help people get out of debt. It's up to you to determine the best strategy to meet the expectations of all parties involved;
- We offer you comprehensive support, including integration, in-depth training and individual coaching to support your professional development.
Your profile
- Has strong negotiation experience and has worked as an administrative assistant, which provides a solid foundation for this position;
- Has a good knowledge of collection processes for both businesses and consumers, as well as familiarity with consumer loans, which is appreciated;
- Is able to quickly establish a relationship of trust with interlocutors, thanks to a pleasant and friendly way of communicating, as well as clear and empathetic expression;
- Demonstrates flexibility, a methodical approach to assignments and an aptitude for teamwork;
- Possesses analytical, critical and creative skills, and prefers to adopt practical solutions to challenges;
- Excellent command of written and spoken French, with accurate spelling.
Offer
- Monthly salary indication: € 2501 - € 3500
- A rewarding position within an adaptable work environment;
- A collaborative and friendly work environment, where motivated colleagues are dedicated to delivering exceptional customer service;
- Numerous training opportunities to enrich your skills and develop your knowledge;
- A permanent contract in a dynamic company, part of a solid, fast-growing group;
- Attractive remuneration, accompanied by a wide range of fringe benefits, such as insurance, luncheon vouchers and additional days off;
- A Compensation Flexibility Plan, enabling you to convert your year-end bonus into additional options each year, such as bike hire, additional days off, or a car;
- Special attention to the balance between your professional and personal life.
