Inside Sales

Join a dynamic team as an Inside Sales! In this key role, you will be responsible for advising and developing the loyalty of a portfolio of customers, while guiding them on trends in tableware and events. Thanks to your sales and listening skills, you'll be able to identify customers' needs and propose appropriate solutions. If you are bilingual FR/NL, proactive and have good stress management skills, this opportunity in Brussels awaits you. Enjoy a friendly working environment and attractive conditions. Apply now to transform your career!

Description

Reporting to the Sales Manager, your day-to-day responsibilities will include :
  • Advise, build loyalty and develop your customer portfolio.
  • Use your expertise to advise customers on the art of the table, event "staging" and new trends and developments in the market.
  • Identify customer needs and offer generic or customized solutions.
  • Spontaneously present alternatives if a product is not available.
  • Enter and follow up offers and orders (create and follow up files, quotes, reservations,
orders, reminders).
  • Coordinate service logistics with operations and planning colleagues.
  • Update customer data and handle complaints and potential disputes.
  • Manage showroom visits.
  • Recontact and reactivate "dormant customers".

Your profile

  • You are perfectly bilingual FR/NL (English is a plus).
  • You have a secretarial diploma with a commercial or marketing option, or a bachelor's degree with a commercial orientation (marketing, communication, events).
  • A first experience in sales or events would be an asset!
  • You have a flair for sales, are proactive, dynamic and versatile.
  • You are rigorous, organized and pay attention to detail.
  • You have good customer relations and are at ease on the telephone.
  • You're a good listener, enabling you to maintain a trusting, long-term relationship with customers.
relationship with customers.
  • You enjoy working both independently and as part of a team, and don't hesitate to give your colleagues a helping hand.
your colleagues.
  • You are resourceful, results-oriented and stress-resistant.

Offer

  • An exciting position in a healthy, dynamic organization.
  • A full-time, open-ended contract.
  • A competitive salary complemented by extra-legal benefits.
  • An integration trip to make it easier for you to join our teams.
  • A workplace in Brussels, ideally located just a two-minute walk from Forest-Midi station.
  • A bright, pleasant working environment, a friendly, caring atmosphere and a team of friendly colleagues.

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