Employee Customer Care Broker
Brussels
Open-ended
Selection & Interim
Join our team as a Customer Broker Service Representative! In this role, you will provide expert advice to brokers and customers while supporting them via phone and email. Your customer-oriented and proactive attitude will make the difference. Do you have experience in the insurance industry and are you fluent in both Dutch and French? Then we want you on board! Enjoy an attractive salary, flexible working hours, modern working conditions and extensive training opportunities. Come work in a warm and informal atmosphere, where your growth is key. Apply today!
Description
Your responsibilities:- In customer service, you provide telephone advice to brokers and customers.
- You are responsible for following up the tasks that follow from your contact with the broker.
- You answer the questions that come in by e-mail and formulate advice based on your expertise.
Your profile
- Do you have a first experience in insurance or a diploma?
- Are you bilingual in Dutch and French?
- Do you describe yourself as communicative, customer-oriented, organized and proactive?
- Do you like customer contact and do you look forward to assisting our brokers and partners in a professional way?
- And do you have a good knowledge of insurance, either through studies or work experience?
Offer
- Monthly salary indication: € 1501 - € 4000
- An attractive and competitive salary, complemented by numerous fringe benefits (meal vouchers, group insurance, hospitalization insurance, accident insurance, eco vouchers, gift vouchers, etc.)
- The possibility of determining your own working time and place - within defined parameters - in complete autonomy and confidence
- Modern and comfortable working conditions in a brand new office building, within walking distance of Brussels North
- Ample training opportunities, allowing you to continually hone your technical skills and personal abilities
- A warm and informal working atmosphere with a financially solid employer
