Payments Process Collaborator
Brussels
Open-ended
Selection & Interim
Are you that accurate and communicative professional who wants to learn about payment processing? As a Payment Processing Clerk, you will check and process checks and wire transfers. You monitor negative accounts and provide support to colleagues. Your analytical skills and structured approach will ensure smooth processing. We offer an environment where your mental and emotional well-being, physical health and social connectedness are key. Would you like to contribute to our team and develop your expertise? Apply now and become part of a dynamic company where your growth is key!
Description
- Receive checks and verify that all information is correct, such as name, amount and signature, before crediting the amount to the account;
- Process bank transfers by verifying payee information and amount and then making the payment;
- Monitor negative accounts and send alerts or reminders to reach a resolution, such as a payment or installment plan, if necessary;
- Manage declined payments by analyzing the problem and contacting the appropriate department or customer for resolution;
- Support international colleagues with questions or with complex files they are less familiar with;
- Answer questions from customer service colleagues by identifying and clearly explaining the cause of problems with payments in the system;
- Compile weekly reports tracking the number of payments processed, declined transactions and negative customer accounts so that management can manage the team more effectively.
Your profile
- You have a bachelor's degree (preferably in economics, finance or accounting) and already have some work experience, preferably in the banking sector;
- You have a problem-solving approach and strong analytical skills;
- You work in a structured and organized manner;
- You are well aware of the risks associated with payment processing;
- You have strong communication skills and can explain complex information clearly and concisely;
- You are a real team player and stress resistant;
- You have a good knowledge of French, Dutch and English;
- You are fluent with MS Office tools.
Offer
- Monthly salary indication: € 2501 - € 3500
- Emotional and mental well-being: We support you through life events, mental health and maintaining emotional stability;
- Physical health: We encourage preventive health care and provide a work environment that contributes to your physical well-being;
- Social connectedness: We believe in collaboration, inclusion and connectedness as the basis for new insights, self-confidence and overall well-being;
- Financial security: We help you achieve your financial goals both during your career and beyond.
