Claims Supervisor
Antwerp
Open-ended
Selection & Interim
Are you an experienced leader in the claims management industry and ready to lead a team to success? As a Damage Team Leader, you will be responsible for translating strategic goals into concrete team objectives. You encourage cooperation, coach team members and monitor the progress of files and processes. With excellent communication skills and a focus on improvement, you are key to the success of the team. Apply now and make an impact in a dynamic environment!
Description
- Converts management's strategic goals into concrete team objectives.
- Stimulates collaboration and team spirit, focusing on the collective interest.
- Coaches and supports team members in their professional development.
- Monitors the progress of files, processes and deadlines.
- Intakes timely action on bottlenecks and adjusts where necessary.
- Improves and streamlines administrative and operational processes.
- Coordinates communication within the team and with other departments.
- Reports regularly to management on progress and areas of concern.
- Manages leave planning and ensures proper staffing levels.
- Advises on entry, exit and salary policies (without decision-making authority).
Your profile
- Possesses a master's or bachelor's degree, or similar work experience.
- Has demonstrated leadership experience.
- Has approximately 5 years of experience as a claims manager in the automotive industry.
- Proficient in Dutch and French, both written and spoken.
- Knowledge of German and English is an added advantage.
- Possesses strong leadership and coaching skills, and knows how to effectively manage and motivate a team.
- Has excellent organizational skills and can prioritize even under increased workload.
- Communicates clearly and effectively, both orally and in writing, and can convey information clearly.
- Is decisive and remains calm under pressure, with the ability to shift gears quickly and cut corners.
- Has a process-oriented mindset and focuses on continuous improvement and innovation within the team.
- Is customer and quality focused, ensuring that services meet high quality standards.
- Is a true team player and has a social rapport with colleagues.
Offer
- Monthly salary indication: unknown
- An attractive year-end bonus in the form of a 13th month.
- A comprehensive hospitalization insurance, including coverage for outpatient care and family dental expenses.
- The opportunity to lease a bicycle, allowing you to get to the office sustainably.
- Bicycle reimbursement or reimbursement for public transportation to support your commute.
- A sliding hourly schedule with the option to take some slide time days for added flexibility.
- In addition, in addition to your statutory vacation days and glide time days, you will accrue up to 15 ADV days.
- You will be expected in the office at least 2 days per week, which gives you the opportunity to work from home 3 days per week, including the necessary hardware and a home office allowance.
- Various premiums in addition to statutory sector premiums, which contribute to your total compensation.
