Claims Handler
Luxembourg - no specific region
Open-ended
Selection & Interim
Join a dynamic team as a Claims Handler, where your expertise will shape the future of claims management! In this pivotal role, you'll enhance operational procedures, process and oversee claims, and foster key partnerships with loss adjusters and risk assessment agencies. If you possess over three years of experience in claims management or five years as a loss adjuster and are ready to leverage your knowledge of local regulations, we want to hear from you! This permanent position offers a collaborative environment where your skills can truly make an impact. Apply now to advance your career!
Description
- Implement and enhance claims policies and operational procedures to align with the department's duties and requirements.
- Process, review, and manage claims within the assigned authority.
- Coordinate and oversee the organization's claims investigation and negotiation activities, establish external collaboration mechanisms for claims, and foster strong partnerships with local loss adjusters and risk assessment agencies.
- Develop appraisal guidelines for loss adjusters and partner agencies, and regularly evaluate their performance.
- Analyze claims data and assist relevant departments with reserve-related tasks.
- Undertake additional responsibilities as assigned by leadership.
Your profile
- Bachelor’s degree or higher in a relevant field.
- Over 3 years of experience in claims management within a non-life insurance firm, or minimum 5 years as a loss adjuster or within a risk assessment organization (exceptional qualifications considered under relaxed criteria).
- Comprehensive knowledge of local laws and regulatory frameworks related to insurance claims.
- In-depth understanding of claims policies, procedures, systems, and risk management practices.
- Familiarity with non-life insurance firms and loss adjusting entities in the Benelux region.
- Strong proficiency in written and verbal communication in English and Dutch; additional language skills in French, Chinese, or German considered an asset.
- Proficiency in standard computer applications (Word, Excel, PowerPoint).
- Excellent communication and coordination skills.
- Strong organizational skills, self-motivation, attention to detail, and ability to execute tasks effectively.
Offer
- Monthly salary indication: € 7001 - € 7500
