Claims Handler Life Operations
Are you a communicative and accurate professional who enjoys making a difference in the world of life insurance? As a Life Operations File Manager, you will have the opportunity to manage files, analyze customer information and provide high-quality service. You will work independently and collaboratively on challenging issues and support clients across multiple channels. Join an organization that values your initiatives and ideas. We offer an attractive salary, meal vouchers and the possibility to telecommute. Don't hesitate and apply now!
Description
- Managing files for life insurance as an intermediary with various stakeholders;
- Analyzing client information and determining the best approach for changes to various plans;
- Checking premiums and ensuring correct flow of legal information;
- Actively participate in service improvement projects;
- Responsible for providing accurate information to stakeholders and providing quality customer service;
- Available to customers to answer questions and support them via email or phone;
- Offering the most appropriate solutions to customers, with consultation within the team for more complex issues;
- Resolve customer issues and provide information and advice through various channels (written, telephone, chat);
- Professional and friendly communication to ensure good cooperation.
Your profile
You will find yourself in the following characteristics:- Communicative: You are preferably bilingual and have knowledge of English. You communicate sufficiently fluently in both national languages and this both orally and in writing. You can report findings in a clear and understandable way.
- Independent: You take initiative and can work autonomously in managing your processes and procedures. You can organize and plan your day according to priorities.
- Accurate: You work precisely and accurately. You like working with figures and know how to analyze them.
- Cooperative: You like to share your knowledge with others. You look for solutions that are acceptable to everyone.
- Enterprising : You are proactive and dare to ask questions. You bring new ideas and you are not afraid to share your opinion.
Offer
- Monthly salary indication: € 2501 - € 3000
- As a consultant, we offer you a permanent contract with the following benefits;
- Attractive gross salary;
- Flat rate expense allowance;
- Meal vouchers;
- Health and group insurance;
- A car or mobility budget after 1 year of activity;
- 12 ADV days on top of the legal 20 days;
- Partial teleworking.