Team Leader – LPS Life Insurance (Dutch)
Luxembourg (City)
Open-ended
Selection & Interim
Join a dynamic company as a Dutch-speaking Vie LPS Team Leader! You will be the backbone of a multilingual team, ensuring the alignment of strategic objectives and fostering a collaborative environment. With a stimulating management challenge, you will oversee relational and administrative activities, while strengthening relationships with partners and customers. Bring your expertise in LPS life insurance and your inspiring leadership to continuously improve performance. With a permanent contract at stake, don't wait any longer to make a difference! Apply now and seize this exciting opportunity.
Description
- Work closely with the Head of Partnerships and Customer Services to ensure alignment of global and local strategic objectives;
- Lead a multilingual team, fostering autonomy while supporting a collaborative and proactive work environment;
- Actively participate with cross-functional LPS teams to harmonize initiatives in target markets and create beneficial synergies;
- Supervise the team to ensure effective management of Middle Office and Back Office activities, guaranteeing coordination between these two functions;
- Strengthen relationships with our partners and end-customers;
- Supervise the integration and skills development of your managers;
- Ensure the organization, follow-up and proper execution of various management tasks;
- Encourage a proactive, problem-solving approach to foster continuous improvement in your team's performance;
- Carry out meticulous control of management actions and validate part of them in accordance with the 4-eyes principle;
- Ensure the quality of the databases used within the organization;
- Monitor performance indicators (KPIs) and propose corrective measures to improve results;
- Identify process optimization opportunities and implement solutions to increase operational efficiency and customer satisfaction;
- Integrate digital tools to simplify administrative processes and improve interaction with our partners and customers.
Your profile
Minimum 5-year degree in economics, management and/or finance.- Excellent knowledge of LPS life insurance.
- Minimum 5 years' experience in a similar managerial position.
- Fluency in written and spoken Dutch, French and English. Knowledge of German, Portuguese, Italian or Polish is an asset.
- Ability to manage strategic, relational and operational missions simultaneously.
- Strong customer service skills and telephone skills.
- Autonomy, commitment and strong solution orientation.
- Initiative and proactivity.
- Rigorous, structured and reliable work method.
- Adaptability and openness to change.
- Good command of the Office pack.
Offer
- Monthly salary indication: € 6001 - € 6500
