Claims Handler Fleet

Are you the claims manager we are looking for? In the role of Fleet Claims Manager, you will be responsible for the complete handling of claims files within fleet management. Your communication skills ensure that customers are kept informed of progress at all times. With an eye for detail and a structured working method, you guarantee timely and accurate claims handling. You will work in an international environment where teamwork and customer satisfaction are paramount. Ready for the challenge? Apply now and make a difference!

Description

  • You will be responsible for the complete handling of claims files within fleet management, from start to finish.
  • You open, manage and close claims files, from initial notification to final compensation.
  • You continuously keep customers informed of the progress of their claims, always communicating clearly and transparently.
  • You ensure that sufficient funds are available for claims payments, and that these payments are made in a timely and accurate manner.
  • You proactively handle any problems or complaints related to claims, following internal guidelines, and seek the best solution for the customer.
  • You ensure that files are always completed within the agreed timeframes so that customers are helped quickly and effectively.
  • You place the customer first in your work at all times, striving for maximum customer satisfaction and ensuring that their experience with claims management is positive.

Your profile

  • Has a bachelor's degree in finance or insurance, or brings relevant experience from the insurance industry.
  • Feels at home in an international work environment where team communication is primarily in Dutch.
  • Can occasionally communicate in French with clients or partners; basic knowledge of French is definitely a plus
  • Works in a structured manner and strives to be accurate in all tasks.
  • Possesses flexibility and perseverance.

Offer

  • A gross monthly salary located between €2500 and €3500, tailored to your knowledge and experience.
  • A net expense allowance, along with group and hospitalization insurance.
  • The opportunity to work from home three days a week.
  • Flexible hours, allowing you to arrange your workday as it suits you best.
  • A full-time work week of 38 hours, with the option to accrue up to 12 additional ADV hours when working a 40-hour week.

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