Claims Advisor
Join a dynamic team as a Claims Manager! You'll be at the heart of assessing and managing claims, ensuring smooth communication with customers and stakeholders. Thanks to your expertise in finance and insurance, you'll play a key role in making informed decisions and negotiating fair settlements. Our client offers a collaborative environment, flexible hours, and opportunities for professional development. If you're passionate about customer service and problem solving, apply now and give your career a boost!
Description
As part of your duties, you will be responsible for the following tasks:- You will evaluate and analyze incoming claims, ensuring a thorough understanding of the circumstances;
- You will coordinate the necessary investigations to gather all relevant information concerning each claim;
- You communicate clearly and effectively with policyholders, claim handlers and adjusters, to ensure optimum follow-up of claims;
- You make informed decisions based on available data, ensuring compliance with the terms and conditions of the insurance policy;
- You manage negotiations with the parties involved to reach appropriate settlements;
- You maintain the necessary documentation, ensuring that all transactions are properly recorded and archived;
- You work closely with internal teams to improve claims management processes and procedures;
- You participate in the ongoing training and skills development of your team, sharing your knowledge and expertise;
- You monitor changes in laws and regulations, to ensure that all practices comply with legal requirements.
Your profile
The ideal candidate:- Possesses a Master's degree, or Bachelor's degree in Finance and Insurance or equivalent through extensive experience;
- Has solid experience in claims management, with a thorough understanding of processes and regulations;
- Demonstrates excellent communication skills, both oral and written, facilitating interaction with customers and stakeholders;
- Is able to work independently and as a team player, in order to collaborate effectively with various departments;
- Strong analytical and problem-solving skills, enabling rapid assessment of situations and effective solutions;
- Demonstrates rigor and attention to detail, ensuring accuracy in claims documentation and reporting;
- Is at ease with digital tools and claims management systems, with an agile ability to adapt to new technologies;
- Demonstrates strong professional ethics, discretion and a service-oriented approach to ensuring policyholder satisfaction.
Offer
Our client offers :- Competitive remuneration in line with market standards;
- Professional development opportunities to encourage your career growth;
- A collaborative and dynamic work environment that encourages innovation;
- Flexible working hours for a better work-life balance;
- A health and wellness program to support your overall well-being;
- Generous paid vacations, including extra days off;
- Ongoing training initiatives to enhance your skills;
- A corporate culture focused on employee recognition and appreciation.
