Claims Handler Bodily Injuries

Are you passionate about customer service and solving complex problems? Are you comfortable working independently while collaborating closely with a dynamic team?

If so, our client, an insurance company in the heart of Brussels, is looking for a Bodily Injury Claims Manager to join their team. As a claims handler, you will be responsible for following up files, checking coverage and handling customer relations.

This position offers a modern working environment, ongoing training opportunities, an attractive salary package and the chance to develop your talents and skills.

Apply now to join an enthusiastic and fulfilling team!

Description

  • You will assist customers and brokers by telephone with bodily injury claims and follow-up on files.
  • You check coverage and determine liability.
  • You apply agreements, respect deadlines and objectives, and ensure the quality of service provided to our customers.
  • You develop optimal relationships with internal advisors (adjusters, technical inspectors, etc.) as well as with customers, brokers and other external partners.

Your profile

  • You have a Bachelor's or Master's degree in a relevant discipline; an orientation towards insurance or law is a plus, but other interesting courses of study or experience will also be considered.
  • You are recognized for your ability to think and analyze in depth, enabling you to process complex information efficiently.
  • Your priority is to bring real added value to customers, and you achieve this through your proactivity, your ability to find solutions and build trusting relationships based on empathy.
  • You are comfortable taking initiatives and making decisions independently.
  • You have an excellent command of written and spoken French, enabling you to communicate clearly and professionally.

Offer

Our client offers you:
  • Monthly salary indication: up to € 4000
  • A modern working environment in every sense of the word: flexible hours, teleworking up to 3 days a week and IT equipment adapted for working from home.
  • An enthusiastic and dynamic team.
  • Ongoing training opportunities to hone your skills and develop your career.
  • A real career with the opportunity to explore new horizons and develop all your talents.
  • An extensive wellness program including sports activities and inspiring workshops for a fulfilling life.
  • An attractive salary package with the option of customizing parts of it to meet your specific needs.

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