Customer Care Agent

Are you passionate about customer service and the variety of tasks involved? Become a Customer Care Agent!
Answer members' calls, offer products and ensure meticulous follow-up. Your administrative and IT skills will make all the difference.
Our customer is offering you a long-term temporary contract.
Join a dynamic team and take up exciting challenges.

Description

  • You will take telephone calls from our members in both national languages.
  • You answer questions about subscriptions, orders, information and/or specific problems.
  • You handle written communications, letters/e-mails.
  • You also propose our products, services and magazines to potential customers.
  • You will be responsible for the follow-up of the file.

Your profile

  • You have a bachelor's degree with an administrative or commercial orientation and/or equivalent experience in a contact center.
  • You have a perfect knowledge of French and Dutch, both spoken and written.
  • You express yourself fluently on the telephone.
  • You are customer-oriented and have a strong commercial sense.
  • You have strong administrative skills.
  • You are comfortable using IT tools.
  • You are enthusiastic and a team player.

Offer

  • Monthly salary indication: up to € 2500
  • Our client is offering you a long-term temporary contract.
  • A job where no two days are alike, full of exciting challenges.
  • A dynamic and friendly atmosphere.
  • A pleasant, easily accessible working environment.

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