Claims Handler - Team international fraud

Are you a driven professional who likes to make a difference in the fight against fraud? As a Consultant - Team International Fraud at our client, you will be responsible for detecting and analyzing suspicious actions and providing appropriate advice. With your eye for detail, proactive attitude and service orientation, you will contribute to maintaining an environment of integrity.


  • You actively and autonomously investigate actions of an atypical nature that indicate a possible violation of the general or special regulatory framework and/or fraud in the broad sense, in order to enable the competent hierarchy to take or have the appropriate measures taken if necessary;
  • You document and debrief the analyses carried out via an inquiry report for the attention of the various parties concerned: activities carried out, findings, the reaction of the employee concerned and your own assessment;
  • You monitor the compensation of injured parties to ensure that the compensation is commensurate with the harm suffered;
  • You provide advice and make recommendations regarding the refreshment and/or adjustment of procedures & processes in order to counter the risks and/or repetition of the facts;
  • You supervise the management/monitoring of the necessary actions with a view to the actual implementation of these adjustments and in order to give sufficient publicity to the adjusted procedures and processes so that they can be complied with;
  • Given the constant evolution and ongoing changes in environmental factors, e.g. legal, regulatory, strategic, etc., maintain and develop new detection and analysis methods in the fight against fraud and to control the risks within the perimeter of Investigations;
  • In order to optimally cover the risk, by way of prevention or remedy, you work transversally with the other departments of the bank, such as Compliance, the Fraud Competence Center, Security, etc., for all areas.

Your profile

  • You are precise and have an eye for detail;
  • You are intrinsically motivated and work with passion;
  • You are service-oriented and strive for customer satisfaction;
  • You have a great sense of responsibility and take your tasks seriously;
  • You are proactive and anticipate potential problems;
  • You have a very good knowledge of Dutch and French.


  • Monthly salary indication: unknown
  • We offer a permanent contract and a number of benefits;
  • A 6-month assignment, with possibility of extension;
  • Attractive gross salary;
  • Flat-rate expense allowance;
  • Meal vouchers;
  • Health insurance and group insurance;
  • A car or mobility budget after 1 year of employment;
  • 12 days of additional leave (ADV) on top of the legal 20 days;
  • Various training, knowledge sharing sessions, mentoring and coaching.

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