Gestionnaire de dossier

Are you ready to take on an exciting new challenge as a File Manager in the insurance industry? Our client is looking for a dynamic professional to join their team and take charge of processing portfolio contracts. If you have a Bac+3 degree in administration, 1 to 3 years' experience in the insurance or banking sector, as well as advanced communication and organizational skills, this is the opportunity for you! You'll have the chance to work in a stimulating environment and take part in innovative projects. Apply now and become part of a dynamic, collaborative team.


  • For the processing of new subscriptions and management actions on existing contracts, ensure that the deadlines and procedures set for each stage of the process are respected.
  • Respond efficiently and accurately to distributors' specific needs, providing personalized support and resolving any problems quickly.
  • Maintain the highest standards of service quality and reliability by scrupulously following your company's management and compliance procedures.
  • Maintain quality relationships with your internal and external partners by communicating clearly, collaborating closely and responding proactively to their requests.
  • Coordinate the acceptance of files with the Compliance, Legal and Investment departments to ensure efficient collaboration and compliance with deadlines.
  • Actively participate in departmental projects, particularly those aimed at optimizing contract management processes, by contributing your expertise, ideas and teamwork.

Your profile

  • 3 years' higher education with a major in administration required
  • 1 to 3 years' similar experience in an insurance company or bank
  • Fluency in French, knowledge of Dutch a plus
  • Advanced skills in the use of Pack Office
  • Ability to analyze and summarize, rigor and organizational skills
  • Excellent written and oral communication skills
  • Ability to work as part of a team and build trusting relationships


Our client offers an opportunity to work in a rewarding and stimulating environment.

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