Team Leader Life Insurance - Freedom to Provide Services
Luxembourg (City)
Open-ended
Selection & Interim
The role involves overseeing the administrative follow-up of contracts distributed under the Freedom to Provide Services (LPS) within the LPS Life Back-Office department, in collaboration with a dynamic team.
Key responsibilities include managing the needs of clients and intermediaries, conducting compliance analysis, coordinating operations between various internal departments, handling contracts and their amendments, and contributing to the improvement of operational processes.
The position also involves training junior back-office staff and participating in closing activities in collaboration with the accounting and actuarial teams.
Key responsibilities include managing the needs of clients and intermediaries, conducting compliance analysis, coordinating operations between various internal departments, handling contracts and their amendments, and contributing to the improvement of operational processes.
The position also involves training junior back-office staff and participating in closing activities in collaboration with the accounting and actuarial teams.
Description
- Gather, identify and formalize customer and intermediary requirements;
- Carry out compliance analysis and verify acceptance or membership conditions in accordance with current standards and anti-money laundering procedures;
- Coordinate actions to set up new subscriptions and other operations, in compliance with internal procedures and deadlines;
- Issue and generate contracts;
- Manage surrenders, arbitrages and contract modifications;
- Process complex operations;
- Check and send documents to customers and partners;
- Take telephone calls from customers and partners on current operations;
- Participate in closing work in collaboration with accounting and actuarial departments;
- Participate in initiatives to adapt and develop operational processes;
- Train junior back-office staff.
Your profile
- Minimum education: BAC +3 in economics, management or finance, or equivalent;
- 5 years' experience in a similar position, preferably in the financial or insurance sector;
- Fluent in written and spoken French and English; knowledge of other languages appreciated;
- Exemplary organization, rigor and reliability;
- Good commercial sense and telephone skills;
- Critical, results-oriented and proactive;
- Discretion and customer focus;
- Ability to work independently;
- Team spirit, availability and flexibility;
- Good command of the Office pack.
Offer
- Monthly salary indication: € 3501 - € 4000
