HR Operations Manager

Our client is seeking a new HR Operations Manager (M/F) to assist the Head of Human Resources across various HR functions and act as a delegate as needed.


  • Managing the end-to-end payroll process, including reviewing and validating data, coordinating with external payroll providers, and ensuring accurate and timely payments to employees;
  • Assisting in the implementation and ongoing management of compensation and benefits programs, such as company leases, health insurance, pension plans, and incentive schemes;
  • Overseeing the management of employee absences, including tracking and administering annual leave, sickness leave, and parental leave;
  • Ensuring the maintenance and updating of the human resource management information system, including data entry, data integrity checks, and generating reports as needed;
  • Proactively identifying opportunities for improving HR administrative and operational processes, and proposing and implementing new initiatives to enhance efficiency and effectiveness;
  • Maintaining and enhancing existing HR services, as well as suggesting new services or enhancements based on employee needs and industry best practices;
  • Assisting in the development and implementation of HR policies, rules, regulations, and guidelines, ensuring compliance with applicable laws and regulations;
  • Providing backup support to the Head of Human Resources on various topics, such as employee onboarding, performance management, and employee relations;
  • Supporting the overall implementation and development of HR strategies and initiatives as needed.

Your profile

  • Minimum of 5 years of relevant working experience in a similar position in an insurance or financial company, demonstrating a strong understanding of the industry;
  • Extensive knowledge of Luxembourg working legislation, labor law, individual tax, remuneration and benefit systems, regulations, and collective work agreement;
  • Fluent in English and French, with German language skills considered an asset,
  • Familiarity with HR information systems such as MPLEO, RemProfile, and proficiency in MS Office;
  • Ability to handle employee queries in a professional and confidential manner, maintaining a high level of interpersonal communication skills;
  • Strong organizational skills with the ability to effectively multitask and pay attention to details;
  • Demonstrated ability to manage complex and sensitive situations, showing resilience and tenacity in achieving objectives;
  • Open-minded and able to demonstrate key behavioral capabilities such as teamwork, ownership, agility, proactivity, and innovation;
  • Willingness to suggest new ideas and implement pragmatic and workable solutions;
  • Ability to work in a multi-cultural environment, displaying adaptability and inclusiveness.


Our client offers a permanent contract.

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