Claims Handler

For an insurance company in the Antwerp region, we are looking for a Claims Administrator Legal Aid. You will be responsible for handling the entrusted legal aid claim files from beginning to end in a proactive, qualitative and customer-oriented way. Depending on your experience, you will manage files within the auto or personal injury insurance branch. Do you have a legal background? Then apply quickly!


  • Preparing new claim files and managing them in all aspects
  • Settling disputes in consultation with all parties involved and negotiating with counterparties
  • Providing proactive telephone and written communication with all parties involved (insureds, broker, agents, insurers, etc.)
  • Recovering damages from the insured and appointing an attorney if required
  • Analyzing the coverage of the policy and correctly applying the policy terms and conditions
  • You provide legal assistance to your clients, you process the claim files and recover the compensation from the other party
  • You are in charge of car files, personal injury files and handling private or professional level disputes (depending on your experience)

Your profile

  • You have at least a bachelor's degree (preferably Master of Law/Bachelor of Law Practice) or equivalent experience in claims management
  • Experience within legal aid and/or personal injury claims management is a plus
  • Knowledge of Guidewire software is a plus
  • You have a very good knowledge of Dutch and a good knowledge of French
  • You are dynamic, customer-oriented and eager to learn
  • You can set priorities well
  • You are stress resistant, communicatively strong and a team player
  • You are willing to develop yourself further


  • Permanent contract
  • Market salary with fringe benefits (insurance, meal vouchers, etc.)
  • Flexible working hours and telecommuting opportunities
  • A cafeteria plan/Flexplan

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