Claims Handler Home Appliances

Join our client as a Claims Handler Insurance and be the go-to person for customers with insurance inquiries and concerns.

Take pride in providing top-notch support and handling complex questions and complaints with ease. This is a fantastic opportunity to work in a dynamic and supportive team environment, where you can make a real difference. Our clients values diversity and offer a global community of like-minded professionals from over 100 countries.

Enjoy the perks of flexible working hours, attractive benefits, and extensive learning opportunities. Don't miss out on the chance to join our client's Scandinavian-inspired organization focused on human values, innovation, and sustainability.

Apply now and let your career soar!

Description

  • Be the first point of contact for B2B and B2C customers, providing support and handling complex questions and complaints concerning the insurances for household appliances.
  • Record all necessary information accurately during customer interactions.
  • Develop credit proposals, follow up on claims and collection files, and propose exchange solutions.
  • Proactively identify and report structural problems and bottlenecks.
  • Work in a dynamic and supportive team environment.
  • ...

Your profile

  • The ideal candidate is positive, communicative, stress-resistant, solution-oriented, a team player, and independent.
  • Experience in a similar role within claims (insurance) management is preferred.
  • Fluency in Dutch and French is required, with English being a plus.

Offer

  • Our client values diversity and believe that different perspectives make us stronger and more innovative.
  • Join our global community of people from over 100 countries, where we actively listen, contribute, and grow together.
  • Enjoy the benefits of flexible working hours/hybrid work environment (3 days in the office, 2 days remote).
  • Become part of an organization with a Scandinavian company culture, emphasizing human focus, innovation, digitalization, and sustainability.
  • Always have opportunities for new initiatives and continuous improvement.
  • Competitive salary with attractive fringe benefits, including 30 vacation days (for full-time employees).
  • Discounts on our clients products and services.
  • Access to extensive learning opportunities and a flexible career path.

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