Client Service Advisor

Our client, a private bank specialized in savings and investment products and based in Ghent, is looking for a Client Service Advisor. Within an enthusiastic team, your task consists in welcoming clients and offering them customized solutions regarding financial products. Our client offers you a permanent contract and a professional, transparent and dynamic environment.

Description

  • You welcome and assist clients;
  • You handle client correspondence and daily administration (following up on office mailboxes, answering phones, making appointments, etc.) in support of the team;
  • You proactively contact clients and build lasting relationships;
  • You actively contribute to the acquisition and retention of new clients;
  • You see the potential and you direct the customer to the offer adapted to his/her profile;
  • You convey with enthusiasm and dynamism all the bank's values and strategy to prospects and customers.

Your profile

  • You have a Bachelor's degree;
  • A first experience in the financial sector is a plus;
  • The economic and financial sector fascinates you;
  • You are assertive and enthusiastic;
  • You have a strong power of persuasion and an open mind to implement changes;
  • Customer interests are a priority for you and you show the necessary empathy;
  • You are a real team player;
  • You work in a precise and organized way;
  • You are a worthy representative of the bank's values.

Offer

  • A young, dynamic and innovative work environment;
  • An attractive and extensive range of tasks;
  • An interesting remuneration package (meal vouchers, hospitalization insurance, group insurance, cafeteria plan, etc.);
  • A corporate culture where values such as customer focus, integrity and partnership are key;
  • An environment where you are encouraged to share your opinions and reflections (speak-up culture);
  • A flat organizational structure with close cooperation and open communication with both management and between the different departments;
  • An extensive range of training through Connect2Learn.

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