Insurance File Manager

For our client we are looking for several file managers for regions Turnhout, Antwerp, Schilde, Kapellen, etc. As a file manager you are responsible for the integral processing and follow-up of the policies, whereby you maintain contact with private or company clients via e-mail and telephone and you will assist them with all insurance questions. In addition, you are in daily contact with colleagues and contact persons at different insurance companies.

Description

  • You are responsible for the complete processing and follow-up of the policies
  • You maintain contacts, mainly by e-mail and telephone, with our private customers and assist them with all insurance questions
  • You carry out general administrative tasks
  • You analyze guarantees, evaluate files & make tailor-made proposals to the customer
  • You are in daily contact with your colleagues and contacts at different insurance companies

Your profile

  • You have a bachelor's degree in Finance and Insurance or equivalent through experience
  • Knowledge of Brio a plus
  • You have the passion to help customers and are looking forward to joining an enthusiastic team where the opportunity is given to further expand your know-how
  • You work independently but also enjoy being part of a strong cohesive team
  • You are customer and solution oriented

Offer

You will join a dynamic, cool team in a beautiful office building and the chance to make an impact and really help your clients move forward.
In addition, you can count on:
  • An extensive range of (internal) training and support to not just present policies to clients, but to become a true advisor who knows their needs and requirements and assists them at the most important moments in their lives
  • The opportunity to continuously learn from and share your expertise with your colleagues across Flanders and Flemish Brabant
  • A competitive compensation with fringe benefits such as hospitalization insurance, group insurance, meal vouchers, etc.

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Hi, I'm Alison Swolfs, team leader - team antwerp,
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