Legal Insurance Advisor

In order to continue their mission to protect citizens, and to improve the service that our client offers to their own customers, they are looking for a Quality Advisor (m/f/x) . This function is part of the Legal & Compliance department and reports directly to the Head of Legal & Compliance. The Legal & Compliance department is headed by the CEO and consists of 4 members.
The consultant will ensure the quality of the claims handling and will act as an intermediary with external lawyers and the insurance ombudsman. The ideal candidate will be a lawyer with excellent writing and analytical skills. A sense of initiative and prioritization is essential.

Description

The Quality Insurance Advisor :
  • Follows up on complaints or returns after denial of coverage and communicates with the Insurance Ombudsman;
  • carries out preventive controls on the quality of management within the claims department (monthly report);
  • Maintains a network of quality partner lawyers and is responsible for contacts with them;
  • supervises compliance with insurance distribution rules, both in terms of contracts, advertising materials and operations.

Your profile

  • Master's degree in law;
  • Experience in insurance ;
  • Excellent knowledge of Dutch;
  • Communication and conflict management skills;
  • Good analytical skills;
  • Very good writing skills;
  • Initiative;
  • Organizational skills;
  • Good management of priorities and resistance to stress.

Offer

  • A position in the "beating heart" of our company with a direct impact on customer satisfaction;
  • A participative corporate culture, where the human aspects and the work-life balance are considered very important. A "hybrid work policy" offering the necessary flexibility that one would expect from a modern employer;
  • A very pleasant and family-like atmosphere;
  • An attractive salary and working conditions with extra-legal benefits.

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