Legal Insurance Advisor

In order to pursue their mission of protecting citizens, and to improve the service that our client offers to their own customers, they are looking for a Quality Advisor (m/f/x) . This position is part of the Legal & Compliance department and reports directly to the Head of Legal & Compliance. The Legal & Compliance department is headed by the CEO and comprises 4 members.
The advisor will ensure the quality of claims handling and act as liaison with external lawyers and the insurance ombudsman. The ideal candidate will be a lawyer with excellent writing and analytical skills. A sense of initiative and prioritization is essential.


The Insurance Quality Advisor :
  • ensures follow-up on complaints or returns after denial of coverage, and communication with the Insurance Ombudsman;
  • carries out preventive checks on the quality of management within the claims department (monthly report);
  • maintains a network of quality partner lawyers and is responsible for contacts with them;
  • supervises compliance with insurance distribution rules, in terms of contracts, advertising literature and operations.

Your profile

  • Master's degree in law;
  • Experience in insurance ;
  • Excellent knowledge of Dutch;
  • Communication and conflict management skills;
  • Good analytical skills;
  • Very good writing skills;
  • Initiative;
  • Organizational skills;
  • Good priority management and stress resistance.


  • A position in the "beating heart" of our company, with a direct impact on customer satisfaction;
  • A participative corporate culture, where human aspects and work-life balance are considered very important. A "hybrid work policy" offering the necessary flexibility one would expect from a modern employer;
  • A very pleasant, family atmosphere;
  • Attractive salary and working conditions, with extra-legal benefits.

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