Legal Insurance Advisor
Brussels
Permanent
Selection & Interim
In order to continue their mission to protect citizens, and to improve the service that our client offers to their own customers, they are looking for a Quality Advisor (m/f/x) . This function is part of the Legal & Compliance department and reports directly to the Head of Legal & Compliance. The Legal & Compliance department is headed by the CEO and consists of 4 members.
The consultant will ensure the quality of the claims handling and will act as an intermediary with external lawyers and the insurance ombudsman. The ideal candidate will be a lawyer with excellent writing and analytical skills. A sense of initiative and prioritization is essential.
The consultant will ensure the quality of the claims handling and will act as an intermediary with external lawyers and the insurance ombudsman. The ideal candidate will be a lawyer with excellent writing and analytical skills. A sense of initiative and prioritization is essential.
Description
The Quality Insurance Advisor :- Follows up on complaints or returns after denial of coverage and communicates with the Insurance Ombudsman;
- carries out preventive controls on the quality of management within the claims department (monthly report);
- Maintains a network of quality partner lawyers and is responsible for contacts with them;
- supervises compliance with insurance distribution rules, both in terms of contracts, advertising materials and operations.
Your profile
- Master's degree in law;
- Experience in insurance ;
- Excellent knowledge of Dutch;
- Communication and conflict management skills;
- Good analytical skills;
- Very good writing skills;
- Initiative;
- Organizational skills;
- Good management of priorities and resistance to stress.
Offer
- A position in the "beating heart" of our company with a direct impact on customer satisfaction;
- A participative corporate culture, where the human aspects and the work-life balance are considered very important. A "hybrid work policy" offering the necessary flexibility that one would expect from a modern employer;
- A very pleasant and family-like atmosphere;
- An attractive salary and working conditions with extra-legal benefits.
