Legal Insurance Advisor
Brussels
Open-ended
Selection & Interim
In order to pursue their mission of protecting citizens, and to improve the service that our client offers to their own customers, they are looking for a Quality Advisor (m/f/x) . This position is part of the Legal & Compliance department and reports directly to the Head of Legal & Compliance. The Legal & Compliance department is headed by the CEO and comprises 4 members.
The advisor will ensure the quality of claims handling and act as liaison with external lawyers and the insurance ombudsman. The ideal candidate will be a lawyer with excellent writing and analytical skills. A sense of initiative and prioritization is essential.
The advisor will ensure the quality of claims handling and act as liaison with external lawyers and the insurance ombudsman. The ideal candidate will be a lawyer with excellent writing and analytical skills. A sense of initiative and prioritization is essential.
Description
The Insurance Quality Advisor :- ensures follow-up on complaints or returns after denial of coverage, and communication with the Insurance Ombudsman;
- carries out preventive checks on the quality of management within the claims department (monthly report);
- maintains a network of quality partner lawyers and is responsible for contacts with them;
- supervises compliance with insurance distribution rules, in terms of contracts, advertising literature and operations.
Your profile
- Master's degree in law;
- Experience in insurance ;
- Excellent knowledge of Dutch;
- Communication and conflict management skills;
- Good analytical skills;
- Very good writing skills;
- Initiative;
- Organizational skills;
- Good priority management and stress resistance.
Offer
- A position in the "beating heart" of our company, with a direct impact on customer satisfaction;
- A participative corporate culture, where human aspects and work-life balance are considered very important. A "hybrid work policy" offering the necessary flexibility one would expect from a modern employer;
- A very pleasant, family atmosphere;
- Attractive salary and working conditions, with extra-legal benefits.
