Case Manager Life Insurances Individuals
Brussels
Open-ended
Selection & Interim
For a life insurance specialist, located in the heart of Brussels, we are looking for a motivated file manager. Do you already have a first experience in life insurance or the financial sector and would like to expand it? Would you also like to support a team of specialists in clearing a backlog? Then apply today and start as a temporary life insurance file manager.
Description
- You manage existing contracts, ensuring timely follow-up of requested changes, in accordance with legislations & in-house rules;
- You take care of the payment when (partial) surrenders or contracts on expiration date are requested;
- You deal with customers and brokers by phone and e-mail;
- You manage and follow up on complaints & propose solutions;
- ...
Your profile
- You have initial administrative experience in the financial sector;
- You have excellent language skills and can speak to clients and partners in both national languages;
- You work in an organized manner, both on a team and individual basis;
- You are listening and methodical when communicating with clients;
- You are eager to learn and are comfortable with new management programs.
