Operations Analyst

Our client is a Belgian-based financial services company that specializes in the settlement and delivery of financial securities (such as stocks, bonds, and investment funds), as well as the custody and management of these securities. For this job, you must be able to handle complex and risky processes, contribute to the team's continuous improvement, and participate in problem-solving sessions, project initiatives, and process reviews. You will be responsible for monitoring cash and securities accounts to ensure their integrity and alignment with depositaries and cash correspondents. Additionally, you will analyze causes for reconciliation mismatches and collaborate with other teams to resolve them. You will also review issuance documentation for eligibility, create securities identification codes, investigate internal and external queries, and review governing documentation of securities held by clients while recording critical data in the securities database.


  • You are able to deal with complexity and risky processes;
  • You will contribute to the continuous improvement of the team;
  • You will also participate in problem solving sessions, raises gaps in working methods, reviews operational procedures in own area of expertise and may participate to projects or initiatives;
  • Monitoring cash and securities accounts, securing integrity and alignment with the Depositaries and Cash correspondents;
  • Performing analysis of the causes for reconciliation mismatches relative to the position of cash and securities;
  • For the resolution, we relay with the impacted transactional team. We therefore collaborate on daily basis with settlement, income, corporate actions, funds linked to the core platform;
  • In the investigation process, we follow-up the after-transaction flow, for example linked to proceeds or post-settlement securities and/or cash movements;
  • Review of issuance documentation for eligibility at a legal, fiscal compliance and operational level;
  • Creation of securities identification codes by processing information on the new securities into the Bank securities database;
  • Investigating internal and external queries linked to acceptance mandatory fields and information;
  • Reviewing the governing documentation of securities held by our clients, and recording the key critical data as described in internal procedures into the securities database.

Your profile

  • Very good communication skills to ensure extraordinary services for our clients;
  • Ability to pragmatically and efficiently resolve problems;
  • Able to manage and resolve situations within established guidelines like escalations or more complex investigations;
  • Adaptive and flexible attitude to varying scenarios and possible stressful situations;
  • Assertive capabilities to foster efficient inter-departmental communication;
  • Fluent proficiency in English;
  • Strong sense of ownership;
  • Readiness to perform autonomously and lead or contribute to new and on-going projects.


  • A permanent contract;
  • An excellent opportunity to practice and develop your talents in a highly professional international environment;
  • Working closely with inspiring, supportive and engaged colleagues, interacting with many stakeholders at all levels across the organization;
  • A learning and development focused environment with an emphasis on knowledge sharing, training, and reskilling.

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