Deputy Head of Service Center Non Life

Description

• You participate in the development of the department's strategy;
• You think and act customer-oriented by proposing solutions to improve customer satisfaction, efficiency, ...;
• You participate in the realization of the objectives defined in the department's strategy;
• You like to follow the latest news, trends and developments in customer experience and use them as a basis for internal developments;

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Your profile

• You have a master's degree;
• You have about 10 years of experience in the insurance sector with experience in change management and coaching an organization in business transformation (from vision to implementation);
• You have good knowledge in French and Dutch;
• You are creative, solution and customer oriented;

Offer

Our client offers you an open-ended contract with an attractive salary and various fringe benefits such as a flex-budget, meal vouchers, hospitalization and group insurance, flexible hours, work-from-home opportunities, attractive number of vacation days, ...

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