Customer Experience Advisor

Our client with a very nice name within the insurance world, is looking for a new colleague! For the Business Unit 'Affinity' they are looking for Customer Experience Advisors. In this Business Unit largely standardized insurance products are processed through automated processes. Do you have an entrepreneurial mentality and would you like to work for one of the largest brokers in Belgium? Then apply quickly!


  • You are responsible for the complete, correct and smooth administrative handling of customer files, and this from quotation phase to realization.
  • You are the central point of contact for customers and take the necessary initiatives to guarantee them optimal administrative and commercial service, both in terms of drawing up contracts and following up claims.

Your profile

  • You hold a bachelor's degree in finance and insurance or you are willing to obtain a PCP certificate.
  • You are strongly customer-oriented and a team player.
  • You work accurately and orderly.
  • You are communicative and stress resistant.
  • You have a fluent command of Dutch as well as a good knowledge of French and English.


  • You will work in a stimulating, modern working environment
  • You can count on an attractive salary with fringe benefits
  • You will work in a family environment
  • You have flexible working hours

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