Client Service Executive
Luxembourg (City)
Permanent
Selection & Interim
For one of our clients, we are currently looking for a Client Service Executive. For this position, you will have to :Provide administrative and client services support.Maintain excellent commercial relationships with Private clients Deliver excellent client service and always meet the needs of the...
Description
For one of our clients, we are currently looking for a Client Service Executive.For this position, you will have to :
- Provide administrative and client services support.
- Maintain excellent commercial relationships with Private clients
- Deliver excellent client service and always meet the needs of the clients
- Understand the strategy the Bank puts in play and participate in its development by interacting with members of the whole team in Luxembourg and abroad and bringing hands-on operational experience.
- Be responsible for transmitting and verifying instructions and for proactively implementing a quality operational environment for large, complex and demanding clients.
- Be in charge of sourcing, verifying and transmitting documents in order to ensure a rapid and smooth account opening process.
- Monitor clients' time maturities, transfers, deposits, loans, etc…
- Complete client telephonic/visit reports accurately
Your profile
- A relevant experience in the banking industry;
- A clear understanding or capacity to understand the major products or services available in the private banking industry;
- Customer service oriented;
- Administrative efficiency, accuracy and thoroughness;
- Excellent time management, ability to work under pressure and to meet tight deadlines;
- Excellent interpersonal skills;
- Self-motivated, dynamic, proactive and a good team player;
- Be ambitious about providing the highest standards of delivery to colleagues and clients
- Fluency in English and French is a requirement and any other language is an advantage.
