Client Advisor for Construction Insurance

Our client is a niche insurance company. You will be in contact with architect, engineer, interior designer, landscape architect, surveyor-expert or any of the other service professions in construction, as well as the brokers who recommend these insurance products.

Description

  • Gather the necessary information to prepare a complete file to be issued;
  • Analyzing and answering simple questions from policyholders/brokers regarding conditions and rates, taking into account the underwriting requirements of the insurance company in order to help the clientele;
  • Elaborating, preparing and handling standard quotes and inserts at the request of brokers and insureds or at the initiative of the insurance company;
  • Offering standard insurance coverages that meet the insurance company's acceptance rules and determining premiums and acceptance terms to meet client needs;
  • Be responsible for administrative and digital preparation of policies and inserts to ensure smooth processing;
  • Handle customer complaints, cancellations, suspensions and cancellations;
  • Review and invoice premiums to ensure proper management of policies;
  • Issue provisional coverages under rules imposed by the company;
  • Issue provisional premiums, follow up on premium refunds and pay amounts due to meet clients' needs at short notice;
  • Collect and deliver necessary documents to the auditor-reviewer.

Your profile

  • Bachelor's degree in law, finance and insurance, accounting, economics, business management or master's degree in law or other relevant master's degree (experience is equivalent to degree);
  • Knowledge of insurance is required;
  • Knowledge of insurance products BA in the construction industry is a plus;
  • Feeling for construction/architecture or interest in it is necessary;
  • Customer-oriented, motivated, communicative, accurate, analytical;
  • Very good knowledge of Dutch is required, good knowledge of French is a plus.

Offer

  • Full-time contract of indefinite duration (80% may be negotiable)
  • A human, motivating and creative work environment with a collegial and pleasant atmosphere. You will be part of a small and friendly team.
  • Attractive salary and benefits (meal vouchers, group insurance, hospitalization insurance, 13th month, individual bonus, laptop, ...)
  • Work-life-balance: 35-hour week with flexible hours.
  • The position is partly in the office and partly remote
  • Room for real career prospects, personal development, training and initiative

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