Retail Manager Loans

The purpose of the job is the proper and correct execution of all aspects of retail lending and insurance operations.
and the supervision/control of the department (commercial advisors) in their routine work.


Managerial responsibilities:
  • Organize the management and the monitoring of the daily commercial activity/sales staff and ensure a good working environment for the staff to perform their tasks
  • Issuing implementation and improvement of all retail procedures
  • Verify the respect and application of the retail policy and procedures of the bank, pay attention to internal regulations, external laws, guidelines, instructions issued by Management
  • Ensures that sales staff comply with the current procedure
  • Responsible for the Distribution of financial products at the bank Bank
  • Coaching and evaluation of sales staff
  • Monitoring of the marketing plan and commercial actions
  • Organize commercial meetings
  • Ensure reliable and detailed reporting for Management (analysis and monitoring of production, preparation of statistic reports, etc.)
  • Provide commercial results feedback
Operational responsibilities:
  • Ensuring the correct input into the CRM
  • Provide commercial support to the team
  • Transmit in writing any useful information to ensure the smooth running of the commercial activity
  • Regular visits of commercial agencies to control in situ the correct application of the rules and commercial procedures and train the commercial advisers to the new rules

Your profile

  • Holder of a higher education diploma (minimum bachelor) or 5 to 10 year experience in a similar function
  • Common sense and developed analytical skills
  • Autonomous, structured and well organized
  • Customer centricity
  • High Ethical awareness,
  • Team player and self-motivated
  • Can work and deliver under a high level of stress
  • Facilitative, coaching toward the employees
  • Reliable and responsible
  • Good knowledge of tools as word, Excel, Outlook, power point…
  • Fluent in French, Dutch, English is a plus


Our client is active in the banking sector and specialized in credits, located in Brussels (near the Central Station) and offers you a permanent contract with anb attractive salary extra lega benefits.

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