Digital Banker - Easy Banking Center Antwerpen

For our client active in the banking sector we are looking for a Digital Banking Advisor. Interested?
Then read the description below.

Description

  • You will advise clients remotely in 4 areas: daily banking, lending, investment & insurance.
  • You will schedule appointments both during incoming calls and during your own contacts with customers.
  • You inform and guide clients in the use of our digital channels.
  • You are responsible for the customer satisfaction score of your customer contacts.
  • You identify customers with potential & guide them to the other departments: Priority, Private or Entrepreneur Bank.
  • You proactively manage a customer portfolio 50% of the time.
  • You answer calls 50% of the time, which can also serve as a lead to proactively fill your calendar with advice appointments.

Your profile

What is our client looking for?
  • You are digitally strong.
  • You have a good knowledge of the 4 banking domains.
  • You are open-minded & can switch quickly.
  • You have a customer-oriented attitude & can provide advice in a professional and positive manner.
  • You are commercially & result oriented.
  • You have a proactive and flexible attitude (working in shifts).

Offer

What does our client offer you?
  • Maximum development & the opportunity to learn every day.
  • An open-ended contract and a salary package with attractive benefits (cafeteria plan).
  • A dynamic and socially committed organization.

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