Administrative Assistant-Controller Back Office

Ensure the management of ongoing customer files and provide them with the appropriate responses.Provide solutions and amicable payment plans.Ensure the control and validation of installment loan files: processing, follow-up, verification of documents and payment.Control and verify compliance with...

Description

  • Ensure the management of ongoing customer files and provide them with the appropriate responses.
  • Provide solutions and amicable payment plans.
  • Ensure the control and validation of installment loan files: processing, follow-up, verification of documents and payment.
  • Control and verify compliance with regulations in insurance credit files
  • Collaborate with the Internal Control/Audit department
  • Work closely with the sales department
  • Ensure regular contact and service to ongoing clients: phone calls, emails
  • Archive and scan files

Your profile

  • You have a good knowledge of both national languages (FR/NL)
  • you have a certificate of higher secondary education (minimum CESS)
  • you ideally have experience in instalment loans and life insurance
  • structured, organized, autonomous, flexible and dynamic are your strengths
  • you have good communication skills and are customer oriented
  • you are meticulous and reliable
  • you are a team player and stress resistant

Offer

  • A rewarding and varied job in a dynamic and rapidly expanding bank with a human dimension
  • A permanent contract
  • Internal and external training
  • Extra-legal benefits such as meal vouchers, group insurance, hospitalization insurance, contribution (100%) to the public transport subscription, etc...
  • A friendly and benevolent team
  • Possibility of telecommuting

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