Administrative Assistant-Controller Back Office

Ensure the management of ongoing customer files and provide them with the appropriate responses.Provide amicable solutions and payment plans;Ensure the control and validation of installment loan files: processing, follow-up, verification of documents and payment;Control and verify compliance with...

Description

  • Ensure the management of ongoing customer files and provide them with the appropriate responses.
  • Provide amicable solutions and payment plans;
  • Ensure the control and validation of installment loan files: processing, follow-up, verification of documents and payment;
  • Control and verify compliance with regulations in insurance credit files;
  • Collaborate with the Internal Control/Audit department;
  • Collaborate closely with the commercial department;
  • Ensure regular contact and service to ongoing clients: phone calls, emails;
  • Archiving and scanning of files.

Your profile

  • You have a good knowledge of both national languages (FR/NL);
  • You have a certificate of higher secondary education (minimum CESS);
  • You ideally have experience in instalment loans and life insurance;
  • Structured, organized, autonomous, flexible and dynamic are some of your strong points;
  • You have good communication skills and are customer oriented;
  • You are meticulous and reliable;
  • You like teamwork and are stress resistant.

Offer

  • A rewarding and varied position in a dynamic and rapidly expanding bank with a human dimension;
  • A permanent contract;
  • Internal and external training;
  • Extra-legal benefits such as meal vouchers, group insurance, hospitalization insurance, contribution (100%) to the public transport subscription, etc;
  • A friendly and benevolent team;
  • Possibility of telecommuting.

Apply How can I help you?