Administrative Assistant-Controller Back Office
Ensure the management of ongoing customer files and provide them with the appropriate responses.Provide amicable solutions and payment plans;Ensure the control and validation of installment loan files: processing, follow-up, verification of documents and payment;Control and verify compliance with...
- Ensure the management of ongoing customer files and provide them with the appropriate responses.
- Provide amicable solutions and payment plans;
- Ensure the control and validation of installment loan files: processing, follow-up, verification of documents and payment;
- Control and verify compliance with regulations in insurance credit files;
- Collaborate with the Internal Control/Audit department;
- Collaborate closely with the commercial department;
- Ensure regular contact and service to ongoing clients: phone calls, emails;
- Archiving and scanning of files.
- You have a good knowledge of both national languages (FR/NL);
- You have a certificate of higher secondary education (minimum CESS);
- You ideally have experience in instalment loans and life insurance;
- Structured, organized, autonomous, flexible and dynamic are some of your strong points;
- You have good communication skills and are customer oriented;
- You are meticulous and reliable;
- You like teamwork and are stress resistant.
- A rewarding and varied position in a dynamic and rapidly expanding bank with a human dimension;
- A permanent contract;
- Internal and external training;
- Extra-legal benefits such as meal vouchers, group insurance, hospitalization insurance, contribution (100%) to the public transport subscription, etc;
- A friendly and benevolent team;
- Possibility of telecommuting.